Workflow Action - Communications - Chat Direct Message Send

Action:

Chat Direct Message Send

Category:

Communications

Version:

v19.0

Content:

Takes a Recipient and a Sender, then sends a direct message.

You must have Rock Chat configured in order to use this action. For setup instructions, check out the Rock Chat documentation.

In your Message content, mentions should be in the format of @{ personId } (e.g. @123).

Attachment: Optional attachment to include with the message. Note: the attribute type you specify will determine the attachment type in the chat message. For example, if you use an attribute type of "Image," the attachment will be sent as an image