Rock U - Steps - Step Flow [Legacy]

Transcribed Video Content

The step flow diagram in Rock is a great way to see how people are moving or perhaps not moving from one step to another within your step program. There's a lot of insight that you can get from this chart, so let's take a look. We'll start by going to people and then steps. And then here we have our discipleship program, and we'll click on that. And then down here, you'll see a button for step flow. And we're gonna go ahead and click that. Okay. Now, before we dive into the graph itself, let's look at some of the settings. So, first, you have a completion date range. So, you can narrow down the steps that you're seeing to only those that occurred within a certain date range. The max levels to display, here you can see that we're displaying one, two, three, four levels, but you can change that number to show more or fewer. And you can also filter the data by campus if you just want to see step data for for one campus. Okay. Now let's look at the flow itself. We start at the left and move to the right. And if we hover over the vertical bars here, we can see what step is being represented and the total number of steps taken for that step. So, in this case, we can see that the green bar represents our starting point class. There's also a little key down here at the bottom. But we can see that green is our starting point class, and that represents 13 steps. So 13 people, started the step program with the starting point class. Okay. Now, the thick gray lines that are coming out of the bars indicate people moving from one step to another step. The thicker the line, the more people it represents. So here we can see that that some people went from the starting point class to the serving step, while a couple extra people went from the starting point class to the baptism step. And you can see how they flowed from one step to the other by just following those lines. Okay. Now, as you've probably seen, you can hover over any of these lines to get details on how many people took that path and importantly, the average number of days between those two steps. So here we can see four people started the step program with the starting point class, and then proceeded to the serve step. And that happened over the course of an average of thirty thirty eight days. Alright. Now, you're gonna wanna pay special attention to areas that we call step fall off. Okay. Those are areas where there aren't any gray lines coming from the step on the left. When you see this, it means that people have stopped participating in the program at that step. And so again here, after the baptism step, we can see that the majority of people, maybe not a majority, but roughly half of the people who took the baptism step as their second step just stopped after that. There's no gray lines coming out of the bottom half of this, blue bar here because the people didn't proceed to any other steps. Some of them went to small groups, some of them went to the serve step, and some of them went to the starting point class, but there's a big step fall off here, that you'll want to pay attention to because that's obviously a point in the program where people are bailing out, and you might want to check out why that is. Now, that in this example, we selected four as our max levels to display. So, nothing will be displayed beyond that point. So don't assume that nobody continued the pro program after their fourth step. We can come up here and change it to five and see how people are proceeding from the fourth step to the fifth step now. So that's how you can view and use the step flowchart. For more details, check out the engagement manual. And thanks for watching.