Rock U - Groups - Responding to Group RSVP Requests

Transcribed Video Content

Now that you've sent some group RSVP requests, folks will start receiving those emails and then responding to them. So we're gonna show you what it looks from the individual's perspective when they're responding to a group RSVP request, and then we'll show you how you can track those responses within Rock. In this example, Alicia received the email and clicked on accept. Now, you may recall that we have accept messages which don't appear here because for this particular group RSVP, have a group member attribute that we set up and that it is required when a person responds. So, in this case, Alicia received the email, she clicked accept, the accept button took her directly to this page where she's prompted to select a response to the attribute. Now, I chose group RSVP as the attribute, but this could be anything that you need according to however you set up the attribute. So now that I've selected yes, I can still accept or decline, but I'm gonna go ahead and accept. And here we see the custom accept message that I set up earlier in the process in a previous video. Had I not set up that custom accept message, we would have seen the default message. Now on the other hand, if we had not set up an attribute for which we were hoping to get a response, the individual would have been taken directly to the screen immediately after clicking accept from within the email. If the person declines the group RSVP, they'll be brought to this page if you've prompted them to provide a decline reason. And so here we can see the decline reasons that we selected earlier process when we were setting this up. And so, as an individual, I received the group RSVP email, I clicked the decline button within that email, and I was brought here, prompted to provide a response. And so I'll provide a response and I'm going to say schedule conflict, and I'm gonna say serving elsewhere. And I'm gonna go ahead and click save, And we can see that it's saved. And here again we have my custom, sorry to hear you can't make it, we hope to see you next time, decline message. And again, that's the message that appears because I had customized it when we were setting up the group RSVP, Otherwise, the person would just see the default message. Similarly, if you don't have decline reasons that you're asking for, when a person clicks the decline button from the email, they'll be brought to this page directly to see your decline message and no other action will need to be taken. Now we're back here at our RSVP occurrences list, and you can already tell that the one that we set up and the one to which we just responded is here at the top of the list, and we can see that we invited four people through the email. One person declined, we just showed you the decline, and three people did not respond. So we can immediately tell that we have one decline and several people have not responded. And if I click on this, you'll note that we have our graph which shows that we had one person who declined, three that have not responded. Alicia did respond, we saw that, and she declined, so we can see that too as well as the decline reason and the decline note. From this page, you can also change Alicia's response if you need to or populate responses for other people. And if we do that and save, you can see our chart here has been updated. We now have two accepted, two declined, we've received a response from everyone. Our chart up here has similarly been updated, and we can continue to view and maintain these responses if we need to. And so that's a little widow into what individuals will see and experience when they receive your group RSVP emails and respond to them, and also how you can view those responses and manage them if you need to. Be sure and check out our Rock Your Groups guide for additional details, and if you haven't already, sure and go back to watch the other group RSVP videos. Thanks for watching.