Rock U - Check-In - Using Mobile Check-in

Transcribed Video Content

In this video, you'll get to see firsthand what a person will experience when they use mobile check-in with your organization. And we're gonna do that using a standard weekly service children's check-in example. But keep in mind that this same process can be used for other types of check ins, and it can be used for individual check-in as well as the family check-in example that we're about to show. So be sure to not limit yourself to just what you see here. Let's take a look. In this demonstration, we're looking at the mobile check-in process from a computer, so it's gonna look a little bit different on a mobile device. However, we are also using the electric theme in dark mode. There is also a light mode for it. And the electric theme along with the arrow theme are particularly well suited for mobile processes. So that's why it looks the way that it does, but you can change the theme or change the colors of the themes to have it look any different if you want. So to start the process, at first, the person will need to identify themselves, and they can do that via the phone lookup block or login. We have a video just for the phone lookup features, so, you should check those out if you're not familiar with it. Otherwise, if they click login, then they'll just log in as usual, as is standard. And so here, I'm gonna go ahead and click log in because that's easiest. And I'm gonna provide my credentials. And it knows that I'm Alicia. And the very first thing that it's done is determined that I'm not close enough to the campus to check-in. So if you watched our configuration video on mobile check-in, that what this is telling you is that the person is outside of any geofence that you've set up for the mobile check-in device. This is one of several screens that people might see if things aren't exactly right. So in this case, they're not close enough to check-in, but they'll see other similar screens if they're trying to check-in too early or too late, and then there's nowhere to check into based on the time. And there'll be other screens for a variety of other purposes. You can get the full list of those by checking out the block properties for the mobile check-in block. But for now, we just wanted to let that those sort of fallbacks are in place. So we just wanted to show you that example, but now we've adjusted the geofence, made sure that our times are all set up properly, and everything is aligned for a proper check-in, the same way that it would need to be for an in person check-in. So, again, I'm gonna log in here. I'm gonna use Ted Decker, and log in as Ted. So we get this friendly welcome message. Hi, Ted. Great to see you back. It's important to note the wording on that because after the person has identified themselves once, either by logging in or doing the phone number lookup option that was on the prior screen. They won't have to do that again every week. Behind the scenes, Rock will place a cookie on the device that will help identify the person for next time. So for next week's services, all Ted will need to do is go to the page, and he'll start right here. He won't have to log in every time. And so we're gonna go ahead and tap the check-in button. And if you've worked with check-in before, this doesn't look very different from what you're used to. So here, we're gonna select Noah and Alex to check-in, and we'll go ahead and hit next. And now we need to select the times. And so I'm gonna pick our 04:30. This is just a test test time. So we're gonna be checking in for that service. And then, of course, the room. So we'll pick the bears room that was for Noah, and now we're here on Alex, and Alex will put into bobcats. At this point, as you can see, Noah Decker has been checked in. Alex Decker has been checked in. The check-in process is complete. The person is then presented with this QR code, which, again, on a mobile device, the way this looks is a little bit different. It makes a little bit more sense. So if you're configured for label printing, the QR code can be scanned in an iPad kiosk using the check-in app to print labels. So this can still be a contactless check-in process. The person would take their phone and they would hold it up to the iPad camera, which would then scan it and then print the labels. Again, that's the only thing this QR code is used for is label printing. The check-in process has been completed at this point. Now, I'm gonna click done, which brings me back to our initial page. Hey, Ted. Great to see you back. You'll notice the QR code is still here, and it can be accessed for a certain period of time. If we were to add additional people, it's not gonna give us a second QR code. It'll just make this one a little bit more complex to store the additional data. But we can start the process again and add more people if we want to. And that's about all there is to the mobile check-in process. As you can tell, it's not very complicated for the person. The the most difficult part will be the very first time that they do it where they need to identify themselves. But then going forward, Rock will remember who they are associated with that device. So it's pretty quick and easy. They'll just check-in, pick the people, the service, the locations, and they're good to go, all from sitting in their car in the parking lot. Thanks for watching. If you want more information, be sure and check out the other Rock U videos on checking in, as well as our guide posted to the Rock Community site, checking out check-in. Thanks again.