Rock U - Assessments - Assessments - Conflict Profile

Transcribed Video Content

Conflict is something that can be inevitable on any team. Now the conflict profile assessment gives you an opportunity for the people that are around you that maybe you lead or you work with or serve with. You can see what it looks for them to be in conflict and this will prepare you to approach difficult conversations or just make sure you really don't get in as much conflict or you handle conflict in a more successful way. Let's look at how to give out these assessments in Rock and what it looks to go through this assessment right now. Okay. Let's see the conflict profile assessment, what it looks to send it out and analyze some results. So from the homepage in Rock, I'm just gonna click on Alicia's profile and you'll notice there's this set of badges that are all your assessments, and we can already see for the conflict theme what Alicia's preferences are. And she is accommodating when it comes to conflict. Now you may wonder how do we even send out this assessment so it can be taken in the first place. There are two ways to do that. First of all, you can click the actions button, then click request assessment. It's a really nice easy way to do it. You'd pick this assessment, a due date if you'd , and then send it out. Another way outlined in our documentation is that there is a lava code you can use, you can attach it in an email communication, and whoever receives this message will be able to take that assessment. Now this is what it looks when you've actually completed the assessment. There are a series of results. There's many different modes such as winning, resolving, compromising, avoiding, and yielding. And your results will tell you which of these traits are more dominant. Hovering over gives you a more exact score, but just analyzing these results, Alicia is clearly primarily avoiding or yielding when it comes to conflict. Sometimes leaning towards winning, but not resolving or compromising very often. And if you want a reminder of what these things mean, there's a description right here on the results page. For example, with avoiding, Avoiding means not pursuing your own rights or those of the other person. You typically do not address the conflict at all if possible. So we can assume if we're dealing with Alicia in some sort of conflict, she's going to end up trying to not address the conflict at all. Now there's even more breakdown on the engagement themes. There are three of them. We can see by far the dominant one is accommodating. So when Alicia faces conflict, she's gonna be accommodating. This combines avoiding and yielding modes, and they're most effective in roles where allowing others to have their way is better for the team. So this is something that can help you with hiring, with figuring out how to address conflict and just caring for your people better. Awesome, hopefully now you have, a couple different instances of people that have filled out this assessment and you can see on their profile more about what it looks for them to engage in conflict. This will help you be a better leader and a better teammate. Thanks for watching this video and have a great day.