Question - Windows 11, Ranger driver and Canon CR190i
We attempted to perform a technical refresh of our finance PC, which was running Windows 10 and working like a champ, but slow. On the Windows 11 PC, the installation looked good, got the green light on the check scanner app, and it scans into a test batch, but will not upload an image.
I tried the installation several times, but no luck. In the Ranger app, I can see the image, but not in Rock. Is anyone else using this combination of hardware and software? I uninstalled and reinstalled while restarting between each step. I went online and found the latest Ranger driver for the scanner.
Any information is appreciated, as I am still digging into this.
Mike
Accepted Answer
So my problem was I was trying to scan checks using my admin account and W11 was blocking it, even with the firewall off, must be a defender thing?
I switched to a regular windows user account and I am able to scan checks. This was not an issue in past version of windows when I installed scanners and i do not have any group policies that would do that.
Install with admin, log into app with regular user account.
That's my story and I am sticking to it...
Mike
Other Answers