Core Docs - Engagement - About Step Programs

Rock Version: v20.0
Last Modified: 2026-05-01 1:40 PM

The Step Program page has a detail block at the top and a list block below. There’s actually a lot to see and do on this page, so for now we’ll just get familiar with the page itself before diving into the setup and maintenance in later sections.

Let’s take it from the top and look at the detail block first.

Next, let’s move down to the list block at the bottom of the page. Here you can see and maintain the step types included in your program.

Not Adding Up?
You'll sometimes notice that the counts for Started or Completed steps are higher than the number of people in your program. If you're doing any analysis with these numbers, it's important to keep in mind that a single person can be counted more than once if the step allows multiple completions.

In the Editing Step Types article we’ll dive deeper into how the information in this block gets added and maintained.