Core Docs - Engagement - Prayer AI Automations

Rock Version: v20.0
Last Modified: 2026-05-01 1:40 PM

Do you wish you had someone to handle small tasks like fixing typos, removing last names, or tidying up incoming prayer requests—but lack the resources? No problem! We have a solution for you.

Rock has a built in artificial intelligence (AI) automation system that can streamline your process effortlessly. For example, it can transform a request like this:

To this newly formatted request that is ready to be viewed publicly:

With AI Automation, your prayer requests will be clear, polished, and ready for ministry without any extra work on your part.

Configure AI Automations

With an AI Provider, you can streamline prayer request management by automatically processing tasks each time a new request is submitted. These automations are configured on the Prayer Categories page under Administration > Settings > Prayer Categories. An active AI provider is required to use AI automations. Setting up AI Providers is covered in the Rock Fundamentals guide.

Settings can be customized for specific categories, or a parent category can be configured to pass its settings to child categories.

Let's breakdown all the available options.

When setting up Prayer Categories you may be tempted to create a new child category for every type of prayer, but trust us—keep it simple and go only one level deep! Here’s why: Let’s say you break down the Nations category into 195 individual countries. If Nations (a child category) inherits settings from All Church (the parent), those settings won’t trickle down to Rwanda (a grandchild). That means you’ll have to manually configure all 195 nations. Yikes. On top of that, volunteers entering prayer requests for Rwanda need to locate the category. Make it easier for everyone, no grandchildren!

AI is Not Perfect
AI can be a helpful tool to streamline tasks, enhance automation, and act as an additional safety net for detecting concerns—such as potential self-harm. However, AI is not foolproof. Always review and monitor AI-generated results carefully. Use AI as a support tool, not a replacement for human oversight, especially when handling sensitive or urgent matters.

Prayer Request Default Category
The Prayer Request Entry block defaults to the "General" category, meaning the AI will only sort requests into its child categories. If you want the AI to categorize requests under a different parent category—like "All Church"—you need to select it as the Default Category in the block settings. This ensures the AI categorizes requests based on the chosen parent category’s subcategories.  

AI Disclaimers

It can be nice to let your prayer team know when AI automation has modified a prayer request. To support this, the Prayer Session block and the Prayer Request Detail block include settings that allow you to display a disclaimer whenever AI modifications have been applied.

The original, unaltered request can be seen in the internal Prayer Request Detail block when editing the prayer request.

Lastly...
Even with all the AI magic, there’s a chance a prayer request might slip through the cracks or not get scrubbed enough. If you spot something that doesn't seem right, send us the original prayer request along with a screenshot of your AI settings. That way, we can fine-tune the system and help our AI get a little smarter.