Core Docs - Engagement - Send Attendance Reminders by Group Type

Rock Version: v20.0
Last Modified: 2026-09-29 2:08 PM

This job sends reminders to group leaders to enter attendance for one group type. All individuals in the group with a role that has the 'Is Leader' setting will receive this reminder. Each group type uses one of two attendance reminder jobs. A group type with Enable Attendance Reminder turned on is handled by the Send Group Attendance Reminders job, so this job only sends when that option is turned off (unchecked). If the option is on, this job stops with a warning and sends nothing for that group type. The group type also needs Enable Attendance Tracking turned on.

A couple of key configuration options for this job are:

Note that the attendance reminder options in the Attendance Notifications section of the group type (Enable Attendance Reminder, Attendance Reminder Communication, Attendance Reminder Lead Time and Attendance Reminder Follow-Up) apply only to the Send Group Attendance Reminders job. This job uses the settings listed above.

SMS Job Errors
If the reminder job is configured for SMS, and if a person's communication preference is SMS but they don't have an active/valid SMS number, then the job will record an error. Similarly, if the job can't find the SMS configuration it needs, then it will also record an error message to the job's status/history message.