Core Docs - Digital Publishing - Personalize Content Channel Items

Rock Version: v20.0
Last Modified: 2026-05-01 1:28 PM

Often, content is published to your site using Content Channel Items. Rock provides a built-in way to show, hide or prioritize Content Channel Items based on whether the person viewing them meets the criteria of the personalization segments or request filters you've created.

Personalization for Content Channel Items is enabled at the Content Channel level under Admin Tools > CMS Configuration > Content Channels. Edit the Content Channel and check the box for Enable Personalization.

With personalization enabled, you can now start updating your Content Channel Items. Each item can be assigned one or more personalization segments and request filters. How these segments and filters are applied to the Content Channel Item is determined later, which we'll talk about in a minute.

The Content Channel Item configuration is accessed under Tools > Content or by drilling down from the Content Channel.

With the above pieces in place, you'll head over to your external website where the content is being shown. You'll want to update the settings for the Content Channel View block, as pictured below. This is where you decide how the segments and filters configured above should be applied to the Content Channel Items.