Core Docs - Digital Publishing - Localize Phone Numbers

Rock Version: v20.0
Last Modified: 2026-05-01 1:28 PM

Post-install, Rock is configured to support only US-formatted phone numbers. When only one country is configured, the phone entry field looks like the example below.

This field can easily be adjusted to support other countries. Simply add country specific formatting fields to the Admin Tools > Settings > Defined Types > Phone Country Code defined type.

Each new entry should have the following values.

You can find more information on the formatting of phone numbers for specific countries on Wikipedia.  
We've also started a short list of best practices that have been shared by other Rock community members. You can check them out at http://www.rockrms.com/InternationalPhones.  

Once you add a second country, the phone number field will change a bit in look. You'll notice the addition of a country code selection at the beginning of the input. The phone country code listed at the top of the defined type list will become the default country code, so in the screen shown above grab the hamburger grips to the left of each entry and drag them up and down the list as you desire.

Formatting Phone Numbers on the Person Profile Page
There's a setting on the Bio block used on the Person Profile page that enables the country code to be prepended to all phone numbers. Enabling this setting may help the formatting for many international organizations.