Core Docs - Church Management - Manage Benevolence Requests

Rock Version: v20.0
Last Modified: 2026-04-24 11:51 AM

View Benevolence Requests

The benevolence features can be found under Finance > Benevolence. The first screen shows a list of benevolence requests that have been entered into the system. This list will quickly grow to be quite long so be sure to use the filters at the top to help you find the specific requests you're working on.

Create Benevolence Requests

Rock lets you create Benevolence Types that can be assigned to each Benevolence Request. This is a great way to categorize requests, allowing you to specify the type of benevolence (e.g., Housing, Food Assistance, Utility Bills) that applies to the request.

You can create or maintain Benevolence Types by navigating to Finance > Benevolence and clicking the ti ti-settings button near the top-right of the grid. As described below, there are a few features of Benevolence Types that you'll want to know about.

Add Benevolence Requests

The screen pictured below is what you'll see when you access a specific Benevolence Request from the request list. This page lets you view all the details surrounding the request and allows for adding Result Types if Show Financial Results is enabled for requests of this type. Let's break down what you can see and do on this page.

Edit Benevolence Requests

Adding a new request or editing an existing request lets you provide specifics of the request as well as the results of the request. Note that in many cases you will be selecting a person in the database that the request is for. Since some requestors may not be in the system, you can also simply enter in their name and contact information here. This keeps you from having to enter a new record in the database for them. It's up to you if you would like to have a record or not.