Core Docs - Church Management - Text Parents from the Check-in Manager

Rock Version: v20.0
Last Modified: 2026-04-24 11:51 AM

We've all been there—there's always that poor child in the nursery that just really really needs Mom or Dad. It's easy enough, using Check-in Manager, for a volunteer to look up the parents' information, but then what? Do they have to use their personal cell phone to text them? Well, not anymore.

The Person Profile block has a setting that lets you specify an SMS number to send texts from. Once that's configured, volunteers with access to Check-in Manager can send the parent a customized message. Or, if any are configured, they can also use a personal or shared SMS Snippet. Easy!

To access the messaging feature, click the SMS icon next to a person’s phone number when you’re looking at their profile in Check-in Manager. As pictured above, this will open a popup window where you can provide your SMS message or Snippet (the Snippet text can be modified) and hit Send to contact the person.

Here's what you need to make sure Rock is set up in order to make this work: