Core Docs - Core Concepts - Navigate the Form Builder

Rock Version: v20.0
Last Modified: 2026-04-06 3:59 PM

Each form has settings that are broken down into five areas. These areas can be accessed by clicking the corresponding tab near the top of the page when editing a form, or by clicking on an area when viewing the list of forms under Tools > Form Builder. So far, we've only been focusing on one of those areas, the Form Builder itself. Now let's take a look at some of the other features and functions that are available in the other areas.

Submissions

This is where you'll find a filterable list of the form's submissions. Clicking on one of the rows will bring you to the Workflow Detail page for that submission. The grid actions let you do powerful things, like launch a workflow for each submission.

Communications

After a form has been submitted you have two options for sending automatic emails. You can send a Confirmation Email to the person who submitted the form, and you can send a Notification Email to recipients of your choosing. In either case you have the option of using a pre-configured Email Template or a custom email that you create on the page.

When you're working with an Email Template, you can choose from any of your System Communications assigned to the Form Builder category. To create a new template, or use one you've already set up, go to Admin Tools > Settings > System Communications. Be sure to assign the Form Builder category when creating the communication so it appears as an option for confirmation or notification emails.

The Notification Email is a little unique. Here you have the option of sending the email to a Campus Topic Address. Campus Topics and the associated email addresses are configured for each campus under Admin Tools > General Settings > Campuses.

Settings

The settings area is divided into two parts, General Settings and Completion Settings. You won't make changes here very often, but you should be familiar with some of the options available to you.

Analytics

The Analytics page lets you see, for a selected timeframe, how many times the form has been viewed and how many times it has been submitted. There is also a Conversion Rate indicator, showing the percentage of people who viewed the form and then proceeded to complete it.

As noted near the top of the block, these statistics are only collected if the Workflow Entry block hosting the form is configured a certain way. Within the Workflow Entry block's settings, you'll need to enable Log Interaction when Form is Viewed and Log Interaction when Form is Completed to gather these statistics.

Form Links

Forms are only effective if people can find them—and Rock makes that simple. You can quickly share a form by clicking the  icon and selecting Copy Link. You even have the option to choose which page to share from.

Enable Form Sharing
If you don’t see a link to the page where you placed a Workflow Entry block, the block might not be set up for sharing. To generate a shareable link, make sure Enable for Form Sharing is turned on in the Workflow Entry block settings.