Core Docs - Engagement - View Message Details

Rock Version: v19.0
Last Modified: 2026-02-17 2:36 PM

By selecting the "Message Details" tab on the Communications Analytics block, you will see this view.

Email

This page shows you details related to the communication itself. Reviewing things like the subject of an email or the phone number used to send a text message can be helpful both for sent messages and for future communications that are pending.

If the communication is a draft (i.e., not yet sent) you'll also see the option to Cancel Send. Additionally, if the communication hasn't been approved, you will have the option to approve or deny from this screen.

SMS

Push