Core Docs - Church Management - Set up Areas and Groups

Rock Version: v19.0
Last Modified: 2025-11-13 12:17 PM

Rock comes with several pre-configured check-in types. Most organizations should be able to simply tweak what is already there using the following steps.

Start by navigating to the check-in configuration screen at Admin Tools > Check-in > Check-in Configuration and then select Weekly Service Check-in. You'll see the sample configuration for check-in. Note that area headings are blue, with their associated groups indented below in green. If your structure is vastly different, you may want to check with other Rock organizations to ensure that you're on the right track.

About Load Balancing
When the Load Balancing option is used, Rock strives to keep family members who belong to the same check-in group (such as twins or a family member with their guest/friend) together in the same location or room within a single family check-in session. To help prevent unwanted splitting, it is recommended to order your rooms by largest capacity first. Additionally, Rock respects each location's capacity (soft threshold) when balancing the load. Consequently, rooms may not always be perfectly balanced when Load Balancing is in use.

No Labels
If for some reason you do not want labels, just delete them from the Area. It's that simple.

Once you have your areas configured, move down to the groups under each area. You'll notice that groups have a green top border. Under each area, configure the groups that are needed for your organization.