Core Docs - Church Management - Pre-Register a Family

Rock Version: v19.0
Last Modified: 2026-02-17 12:56 PM

Available on the external website under Connect, the Family Pre-Registration page is often where people are directed to create a new record in Rock. Having a place where people can add themselves to Rock saves your staff and volunteers from having to manually create new people and families. The form is simple and easy to use, as shown below.

After everyone’s information is entered, all the person needs to do is click Save to complete the process.

At this point, you’ll find the person/family in Rock. This means, for example, they can show up to your next service ready to check in without needing to be manually entered by staff or volunteers.

There are many block settings to customize the Family Pre-Registration experience. For instance, you can launch a workflow for each parent and for each child when the form is completed. Or, you can choose to ask for race and ethnicity information. This is also where you'll set whether or not to show the SMS Opt-in option. Administrators are encouraged to review this block's settings to ensure you’re collecting all the information you need from new guests.

As noted above, you can launch different types of workflows for each submission of the Family Pre-Registration form. The workflow(s) you select under Workflow Types will be passed the primary family as the entity, which is going to be a group entity. If the selected workflow type has workflow attribute values set up with keys of ParentIds, ChildIds, or PlannedVisitDate, these will be populated automatically. The Parent Workflow you choose will be launched once for each parent, so if there is more than one parent you’ll get more than one workflow. In this case the parent (a Person record) will be passed to the workflow. The selected Child Workflow works similarly to the Parent Workflow except the child’s Person record will be sent to the workflow as the entity.