Core Docs - Church Management - Configure Settings for a Check-in Type

Rock Version: v20.0
Last Modified: 2026-07-15 3:24 PM

A check-in type's settings control how check-in behaves, from how families look themselves up to what shows on the welcome screen. For most organizations the defaults work well, so treat this as a menu you dip into when you want to change something specific, not a list to work through top to bottom.

These are updated by selecting the Edit button on the Check-in Type. You get there from Admin Tools > Check-In > ti ti-settings Configuration Settings.  

General

Family check-in only.
Family Member Auto-Select Mode and Days Back for Auto-Selecting Family Members appear only when Check-in Type is set to Family.

Check-in Type - Select Family or Individual. Family check-in lets a household check in several members at once and shapes the screen flow they see.

Family Member Auto-Select Mode - Sets what is pre-selected when a family member checked in recently. People Only pre-selects the person and leaves the area, group and location for you to choose. People & Their Area/Group/Location pre-selects all of it.

Days Back for Auto-Selecting Family Members - How many days back Rock looks for a recent check-in when deciding who to pre-select. The default is 10.

Promotions Content Channel - Run promotional slides on the kiosk welcome screen. Point this at the content channel holding those items and they'll appear as promotions. Supported only by next-gen check-in.

Celebration Achievement Types - Celebrate people right at the kiosk. Pick the achievement types worth a moment here, and earning one triggers an on-screen celebration at check-in. For more, see Check-in Celebrations.

Search & Security Codes

Search Type - How families look themselves up after selecting the check-in button, such as Phone Number. Barcode, fingerprint and RFID scanners still work from the welcome screen whatever you pick here.

Phone Number Minimum Length - The fewest digits someone can enter before a phone search runs. The default is 4.

Phone Number Maximum Length - The most digits someone can enter for a phone search. The default is 10.

Phone Number Comparison Method - How entered digits are matched to stored numbers, such as Ends With.

Maximum Number of Results - The most families a search returns. The default is 100.

Regular Expression Filter - An optional expression run against the search input first, useful for stripping special characters or an unwanted prefix.

Alpha-Numeric Characters - How many letter-and-number characters make up a security code. Rock builds each code with the alpha-numeric characters first, then alpha, then numeric, and leaves out easily confused characters.

Alpha Characters - How many letter-only characters make up a security code.

Numeric Characters - How many number-only characters make up a security code.

Check-in Registration

These options are covered in detail in the Check-in Registration article.

Advanced Settings

Ability Level Determination - Whether check-in asks for a person's ability level. Ask requests it every time. Do Not Ask trusts another process to set it. The remaining options ask only when an ability level is already set, or only when one is missing, so you can update or capture it without prompting everyone.

Grade & Age Matching Behavior - How grade and age or birthdate ranges combine when matching someone to a group, from requiring both to prioritizing grade over age. Supported only by next-gen check-in.

Age Restriction - Limits which ages this configuration considers and who appears on the person select screen. Applies only to next-gen check-in.

Classic Check-in Settings

Classic check-in only. Next-gen check-in ignores these settings, so set them only if you run classic check-in.

Refresh Interval - How often, in seconds, the welcome page refreshes to pick up configuration changes. The default is 10.

Success Template Display Mode - Whether the custom success template is hidden, replaces the success screen, or is appended below it.

Screen and header Lava templates - A set of Lava templates that style individual classic screens and headers, including the Start button, Family Select, Person Select, and the Action, Time, Ability Level, Location, Group and Group Type headers. Each template lists its available merge fields in its own help text.